How to Select a Professional Carpet Cleaner from the Carpet and Rug Institute

Carpet and Rug Institute Recommendations for Selecting a Professional Carpet Cleaner:
One of the cleaning industry's most respected organizations, the Carpet and Rug Institute (CRI), insists that a carpet's durability and physical appearance is highly dependent on the maintenance and cleaning program(s) applied. To maintain "peak performance" through collection of contaminants in the air, sound absorption, slip resistance, and soil-trapping ability, even the best maintained carpet must be professionally cleaned. However, not just any cleaner can do the job right. It is important to hire the right professional cleaner with the right equipment, training and experience. The properly trained professional can remove all the dirt and other contaminants from the carpet, as well as improve the overall indoor environmental quality of the building

In order to get the best possible clean, make sure to show the cleaning professional any problem areas and spots that need special attention. Also, make sure to select a cleaning professional with a certification(s) from an organization, which certifies professionals in the industry.

Perhaps the most important recommendation from CRI is to ask plenty of questions! Be sure to ask how long they have been in business; this will represent a company's experience and reputation as professionals. Also, asking about the proper training and certifications needed for a professional cleaner is important (for example, a great company will require their employees to receive such certifications). Another crucial aspect is the procedure that the cleaner will take to thoroughly clean your floor. Remember, all professionals should vacuum the carpet before they deep clean it, because this can make a major difference in the result! As any professional should know, the cleaning solutions and equipment are the most important part of the process, so ask about them! Ask the cleaner if their equipment is certified, as well as if they use professional products such as approved cleaners and methods.

Besides the above information, CRI also strongly urges to get an in-home inspection and estimate from the cleaner that you have chosen. NEVER go strictly through television commercials, newspaper ads or for the lowest price. Also, never accept quotes or estimates over the phone, given that the square footage must be measured.

Once the company arrives, have them carry out an in-home inspection for proper estimates including problem spots or extremely soiled areas. Usually they will charge for furniture removal, routine spot removal and/or preconditioning (in other words, make sure you are not charged for anything "extra"). Finally, make sure you receive a hard copy of the estimate to assure the price/quote that you are given. back


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